We want to know
Complaints
We take feedback seriously. If something fell short of your expectations, please get in touch so we can look into it and put things right.
How to raise it
Tell us what
went wrong
Contact us on 02476 333 333 or email info@centraltaxiscov.com. Corporate account holders may also use their dedicated line where applicable. Please include as much detail as you can.
Date & time
When the journey took place, so we can identify the booking.
Booking reference
If you have one — it helps us trace the journey immediately.
What happened
In your own words — the more detail, the better we can investigate.
Get in touch
Let us put
it right
Our team is available 24/7 and every complaint is reviewed. Call us or send us the details in writing.